||If you find yourself asking these
questions then you could use some help from Brit-Tek's 'Support
Team'! We at the Support Team are MGB owners and enthusiasts first and
foremost. It is out of this enthusiasm for the car, years and years of
experience making them work, and a real desire to help fellow owners that
we started Brit-Tek and created the Support Team. Our goal has always been
to share our knowledge and success in making the MGB a fast, nimble, safe
and reliable car without having to second mortgage the house or completely
redesign the car.
First: We are simply MGB enthusiasts. We have
owned a number of sports cars in our youth and have never found one that
satisfies quite like the 'B' and still be affordable! From our love of
restoring, driving and maintaining our 'B's we naturally looked to make
a business out of our passion. Thus, Brit-Tek Ltd. was born. We have now
been at it for 22 years and to tell you the truth, we deeply enjoy this
business where the worst crisis is when you miss a beautiful day of driving
Second: We are a small company. This is rarely
something to boast about, but in this case, it means when you call us,
you are talking to one of the owners. It also means that we depend greatly
on your repeat business and we know it. We want you as a customer and that
means taking good care of you.
Third: Our philosophy: People are more important
than parts! Which means we offer 100% customer
satisfaction! We try to do whatever makes it right for you. We always
support you and the parts you buy from us. There is never any question
about it. This is our Guarantee! How can we offer this you ask? It is simple.
We find that MG owners are thrilled to have better than average support
and back up. With very few exceptions, problems can easily be worked out
with old fashion communication. We rarely have a customer take advantage
of our cart blanche guarantee.
A note to the novice MG Owner: We are very
aware that many people are uncomfortable calling and talking to people
they don't know, especially when they are not mechanics themselves and
are not sure of all the proper terms. No one likes making a fool of themselves.
We at Brit-tek Ltd are the same way and we are very sensitive to owners
who are just learning about their cars. Believe it or not, you are the
majority not the minority and we enjoy taking the extra time to explain
things and help you get the correct parts for your MGB. Being a small company
allows us to extend our personal touch.
For Orders and Questions about our Parts, Kits
& Systems call toll free.
Monday thru Friday 9:00 a.m. to 5:30 p.m. EST
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